Performing in-house application maintenance is a time consuming task, making it an expensive proposition for any company.
When you engage CHEVRONNE Application Maintenance Services, you are assigned a team of professionals with deep expertise in your application and an understanding of your line of business. The team assumes the daily IT activities involved in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.
Our Project Management methodologies produce successful and timely support. Problems are resolved quickly, thorough tests are performed and updates are methodically implemented and documented, with strict change management policies enforced.
CHEVRONNE application maintenance services include:
- Technical help desk support
- Fault analysis
- Design update
- Upgrades and Patches
- Code review
- Documentation maintenance
- Application Enhancements
- Service Level Agreements based support services
- 24x7 Support & Maintenance of application systems
Business Value through Application Maintenance
Our qualified team will deliver an Application Maintenance and Enhancement services that will provide immediate business value to your organization:
- Frees up your valuable IT staff and other resources for more strategic, core initiatives.
- Brings best-of-breed technology solutions to the task.
- Lowers your cost of ongoing support.
Application Maintenance Methodology:-
CHEVRONNE has perfected its methodology for the gradual transfer of duties from customer's in-house maintenance team to our offshore team. While there are variations depending on the nature of the application and the scope of the project, in most maintenance projects our four-phased approach has proven to be the most effective. The process begins with our offshore attending to non-vital tasks and gradually reaches the level where our team will assume complete responsibility for systems management and upkeep. ISHIR's proven methodologies help breaking down the maintenance process into systematic levels, and sets goals accordingly for maintaining agreed service levels.